Fleet Management Design
The challenge to complete all deliveries daily in a way that satisfies both the sales department and customers simultaneously while coping with daily, fickle labour and driver resourcing challenges, just to be actually measured on how well you maintain and keep your fleet on the road accident free within budget, comprise only part of what makes a fleet manager’s life a nightmare.
Adding to this, the responsibility of fleet administration of ensuring the capturing, controlling and monitoring of daily, high frequency events such as refueling, fines, licensing, maintenance, accidents, overtime, downtime, scheduling, routing, procurement to name just a few, it is still expected from the fleet manager to produce meaningful reports of accountability to the Executive to demonstrate budget compliance and strict control.
The fleet manager, given his cost control mandate and strenuous focus on operations, administration and reporting to satisfy all stakeholders, simply do not have the time or accountability to really focus on, or prioritise material cost savings within the business.
Even when given sufficient time to analyse the big picture and identify the opportunities for improvement, the fleet manager does not necessarily have the right tools and resources to do so with tangible success.